

The first meeting with a personal injury attorney sets the tone for your case. https://tituscpbp711.cavandoragh.org/accident-lawyer-building-a-claim-after-a-distracted-driving-crash Most firms move quickly during that hour, because the early weeks after an injury are when evidence is fresh, memories are sharper, and insurance companies are quietly building their files. Bringing the right documents lets your lawyer assess liability and damages, spot red flags, and start protecting your rights. People who arrive prepared tend to get faster answers on case value, treatment options, and next steps.
I have sat on both sides of that first conference room table. On the firm side, your documents shape strategy. On the client side, the paperwork can feel overwhelming, especially if you are juggling doctor visits and car repairs. The good news: you do not need a perfect file cabinet to make a strong start. You need the essentials, organized enough that your lawyer can follow the story.
This guide explains what to gather, why it matters, and how to handle common gaps. It also covers small choices that save weeks later, like preserving your phone’s crash photos in full resolution, or bringing the box from a failed product. Whether you are searching for a personal injury lawyer Dallas residents trust after a highway crash, or meeting a personal accident lawyer about a fall at a grocery store, the fundamentals are the same.
Start with the story, then prove it
Most people arrive eager to hand over a stack of papers. A good accident lawyer starts with your story. When, where, how, and what changed after. Documents serve that narrative. Think of your file in two buckets: liability, which proves who is responsible, and damages, which proves how the injury affected your body, work, and life. Put a third bucket on the side for insurance information, because that often determines the path your case will take.
From experience, the most helpful packets have a simple index page on top. Keep it informal, one paragraph for the facts of the incident, followed by a short list of what is included. Your personal injury law firm will scan and organize the rest.
The short checklist you actually need
Here is the minimalist list that covers most scenarios. If you are scrambling, start here. If you have more, bring it.
- Identification and contact: driver’s license or ID, updated phone and email, home address. Insurance cards: your health plan card and auto insurance card, plus any letters from those insurers. Incident documentation: crash report or incident report number, photos or videos, witness names, at-fault party details. Medical records to date: ER paperwork, discharge summaries, imaging on disc if you have it, prescriptions, referrals. Bills and proof of costs: medical bills, pharmacy receipts, repair estimates, towing, rental, co-pays, out-of-pocket items.
Everything else is supportive. If you do not have one of these items, the lawyer can usually track it down. Still, the more you bring, the faster your team can act.
Identification and who represents you
A personal injury attorney needs to confirm who you are and who has authority to sign. A simple photo ID works. If a spouse, parent, or adult child is handling things on your behalf, bring documentation that clarifies the relationship and authority. In a wrongful death matter, letters of administration or an appointment of a personal representative become essential. Without the right signer, a settlement can stall months after a verbal agreement.
If English is not your first language, note your preferred language on a slip of paper in the file, and ask ahead if the firm will have an interpreter present. This avoids misunderstandings around medical history and employment details.
Insurance information drives strategy
Lawyers handling personal injury claims often decide early whether to proceed against an individual, a business, a government entity, or insurance. This choice hinges on available coverage. Three items matter most:
- Your auto policy declarations page, if a vehicle is involved. This shows bodily injury limits, uninsured or underinsured motorist coverage, personal injury protection or medical payments coverage, and deductibles. Health insurance details. Identify your plan type and whether it is ERISA self-funded, Medicare, Medicaid, or a private plan. The subrogation rules and lien rights differ, which affects net recovery and negotiation leverage. Any letters or emails from insurers. Denial letters, reservation of rights letters, or correspondence that mentions coverage limits, recorded statement requests, or deadlines.
If you do not have your declarations page, call your agent and ask for it, or pull it from your online account. If Medicare or Medicaid is involved, bring your card. These programs have strong reimbursement rights that your personal injury law firm must address before disbursing funds.
Documenting the incident: photos, reports, and witnesses
Liability evidence goes stale quickly. Fresh images and contact info help a lawyer prove fault without relying only on your statement. For motor vehicle collisions, bring:
- The police crash report or the report number and the responding agency. If the report is not ready, the number helps your attorney pull it faster. Photos or videos from the scene, preferably the originals. AirDrop or transfer them at full resolution. Texted images often compress and wipe crucial detail like brake light status. Dashcam footage if available. Bring the SD card and a charger if it is a proprietary device. Names and numbers for witnesses. Even a first name and partial phone number can be enough for a firm’s investigator to track someone down. The at-fault driver’s information and any insurance exchange card. Include vehicle make, model, plate, and damage locations.
For non-vehicle injuries, adapt this list. A slip and fall in a store benefits from photos of the substance or hazard, surveillance request timestamps (ask the store to preserve the footage before it overwrites), and any incident report you signed. For product injuries, bring the product itself, the packaging, instructions, receipts, and photos of the failure point. For dog bites, bring animal control case numbers and vaccination details if you have them.
Bring your clothing and footwear if they help show what happened. In a trip case, the worn shoe or the ripped hem can be persuasive, and it may carry residue that a defense expert cannot dismiss. Store these in a clean bag and do not wash them.
Medical records: better to be incomplete than absent
Clients often wait to see a personal accident lawyer until they have a neat medical packet. That delay helps insurers, not you. Bring whatever you have so far. The most useful records are:
- ER intake and discharge summaries. These show mechanism of injury, initial complaints, early imaging, and physician impressions. Imaging and radiology. If you were given a disc with X-rays, CT, or MRI, bring it, even if you think your lawyer cannot read it. The firm can have it reviewed quickly. Primary care and specialist notes. Include referrals and treatment plans. Pain management notes are especially useful for showing persistence. Physical therapy evaluations and daily treatment notes. These often contain objective range-of-motion measures that anchor damages. Prescriptions and medication lists. Photograph the labels if you do not have pharmacy printouts.
Medical bills are separate from medical records. Lawyers need both. Records prove injury and causation. Bills prove cost. Many hospitals send itemized bills weeks after the visit, and those itemized versions are better than single-page summaries for negotiation. If the hospital uses a patient portal, print or download what you can. If your doctor has not released records yet, sign HIPAA authorizations at the appointment and your personal injury law firm will request them directly.
Proof of lost wages and employment impact
Wage loss is not only about salary. It includes overtime, shift differentials, bonuses lost due to missed quotas, and attendance penalties. Bring recent pay stubs, ideally covering at least 6 months before the incident and all stubs after. If you are salaried, bring your offer letter or employment agreement that shows salary and benefits.
A letter from your employer explaining time missed and accommodations made is powerful, but many employers will not write one without a formal request from counsel. At minimum, bring your supervisor’s name and HR contact details. If you are self-employed, bring tax returns for the previous 2 years, profit and loss statements, invoices, and bank statements that show typical deposits.
Side gigs matter too. If you drive for a rideshare service and had to pause, bring your driver dashboard screenshots that show weekly earnings before and after the incident. If you are a contractor, show job calendars, cancellation emails, or texts. The more objective, the better.
Out-of-pocket expenses and the small receipts that add up
Clients often hand over a thick stack of medical bills and forget the drips of spending that pile up over months. Parking fees at the hospital, rideshares to physical therapy, replacement of a broken pair of glasses from the crash, over-the-counter braces, home medical devices, and childcare during appointments are all compensable in many cases if tied to the injury.
Gather receipts. If you did not keep them, write a contemporaneous expense log with dates, amounts, and purpose. Your lawyer can cross-reference appointment dates to validate the log. Save pharmacy bag stickers and email order confirmations. Take photos of medical equipment in your home and label them with the purchase date and price.
Communications with insurers and adjusters
If an adjuster has called you, emailed you, or asked for a recorded statement, bring that correspondence. If you already gave a statement, tell your attorney exactly what you said. Honesty here avoids surprises later. If you signed medical authorizations for the insurer, bring copies. Insurers often send overly broad forms that sweep in unrelated history. Your attorney will narrow the scope.
Also bring claim numbers for every carrier involved: your auto insurer, the at-fault party’s insurer, your employer’s workers’ compensation carrier if the injury happened on the job, and any medical payments coverage. Claim numbers save time on every call.
Photos of injuries and recovery milestones
Personal injury cases turn sterile without human context. Photos put pain on the page. Start with images of visible bruising, lacerations, casts, surgical scars, and assistive devices. Continue with progress photos over weeks and months. Date stamps matter. If your phone does not show them, keep a simple captions sheet that pairs the photo with a date and a note like, “knee swelling day 9 after fall, cannot bend beyond 45 degrees.”
Short videos help with gait, range of motion, stair negotiation, and activities of daily living. Insurance adjusters rarely watch a 10 minute clip, but they will watch 30 seconds of you attempting to lift your toddler and stopping from pain. Avoid exaggeration. Your lawyer will choose what to use.
Social media and the quiet audit
Opposing counsel will search your name. Adjusters will too. Bring a list of your public social accounts. Do not delete posts after an incident, because deletion can be spun as destruction of evidence. Instead, tighten your privacy settings and stop posting about health or activities. If you already posted about the incident, tell your lawyer. Screenshots taken early often persist even after a post is taken down. A seasoned accident lawyer can prepare for this and keep your case on track.
Special scenarios that change the document list
Not every injury fits neatly into a car crash or a fall. Nuances in the setting often dictate extra paperwork.
Medical malpractice: Bring intake forms, informed consent documents, pre-procedure brochures, and any written post-op instructions. Keep a timeline showing symptom onset and calls to the provider. Malpractice cases are expert driven, and small gaps in timing matter. If you were referred to a different provider for corrective treatment, gather those notes.
Government entities: If the at-fault party is a city, county, or state agency, deadlines to provide notice are short. Bring any notice of claim you have filed or received. If you have none, get the exact location and time of the incident, including block numbers and landmarks, and do not wait to schedule your appointment. These cases can hinge on a 60 or 90 day notice window.
Workers’ compensation overlap: If the injury happened at work but another party may be at fault, two cases may run in parallel. Bring your workers’ comp claim number, forms filled so far, and the name of the comp adjuster. Coordination between the comp carrier and your third-party case avoids double payment arguments later.
Rideshare and delivery: If a rideshare vehicle or a delivery van is involved, screenshots of the ride or delivery summary help identify the right carrier and policy. Bring the driver app details if you were the driver, and the passenger app summary if you were the rider. Commercial policies often sit above personal policies, and your personal injury law firm will need to tender demands in the right order.
Product liability: Keep the product, packaging, and receipts. Do not return, repair, or discard it. If the product is installed in your home, take wide shots and close-ups. Record model numbers, lot numbers, and serial numbers. If a contractor handled installation, bring the work order and any text messages or emails about the job.
Paperwork you do not need on day one
People sometimes show up with stacks that slow things down. You do not need to bring your entire medical history unless it relates to the same body parts or conditions. You do not need to assemble medical chronologies or summary binders. You do not need to pre-highlight reports. Your personal injury law firm has software and staff for that. You also do not need to argue with an insurer before you hire counsel. Save your energy, and save the recordings or voicemails.
How to organize your packet without losing your weekend
Perfection is not the goal. A simple three-folder system works:
- Folder A: Incident. Reports, photos, witness info, insurance letters about fault or coverage. Folder B: Medical. Records, bills, prescriptions, therapy notes, equipment receipts. Folder C: Work and expenses. Pay stubs, employer contacts, time-off notes, out-of-pocket receipts.
Clip related pages together and write your name and date of incident on each folder. If you prefer digital, create three folders in a cloud drive with the same names. Scan or photograph documents in good light, one file per document. Name files with date, type, and source, for example, 2025-03-18 ERdischarge_Baylor.pdf. Bring a thumb drive or share a link at the appointment. Ask the firm for a secure upload portal if you are concerned about privacy.
A few truths from real cases
An early MRI can increase case value when symptoms and physical exam warrant it, but unnecessary scans can backfire. Insurers will argue over-treatment. Your lawyer balances medical needs and optics. Bring referral notes that justify imaging or specialist care.
Adjusters respond to documentation density. A demand letter with clean exhibits, labeled bills, and a treatment timeline works better than a heartfelt paragraph. That does not mean you are a number. It means your story, told with proof, moves the dial. Your part is to collect what only you can access.
Recorded statements are not neutral. Adjusters ask compound questions and long pauses feel accusatory. Say you would like to consult a lawyer for personal injury claims before giving any statement. If you already gave one, bring the transcript or request it. A skilled personal injury attorney can mitigate any missteps.
Gap in treatment is the defense favorite. A three-week gap between the ER and the first specialist visit often becomes the centerpiece of the insurer’s argument. If you had to wait due to childcare, logistics, or a referral delay, document that. Bring screenshots of appointment requests and waitlists. These details help your lawyer close that gap.
Pain journals, used sparingly, help. A brief daily note about pain levels, sleep, mobility, and missed activities paints a credible picture. Keep it factual and avoid dramatization. Your journal is discoverable in many jurisdictions, so write as if a judge might read it. Two to three sentences per day is plenty.
Questions a good firm will ask, and how your documents answer them
Where did the incident occur, and what jurisdiction applies? Your crash report or incident report points to the venue and likely timelines.
Who is insured, and for how much? Your declarations page and any coverage letters frame the ceiling of available funds, though bad faith exposure can shift that in limited situations.
What is your medical trajectory? Early records and referrals show whether your injuries are sprains or structural damage requiring injections or surgery. Imaging discs help specialists consult quickly.
How has this affected your work and daily life? Pay stubs, employer letters, therapy notes, and photos tie losses to lived experience.
What deadlines are we up against? Notice requirements, statutes of limitation, and claims-made policies all have clocks. Report numbers and policy documents surface those dates.
If you cannot find something, come anyway
Some of the best results did not start with a tidy binder. They started with urgency and a few key items. Your personal injury law firm can order certified records, hire investigators, and send preservation letters. The sooner those letters go out, the better the evidence looks six months later. Waiting for the full hospital bill or a final repair estimate can cost more than it saves.
If you are in the Dallas area and searching for a personal injury lawyer Dallas insurers take seriously, you will find that local firms know which hospitals respond quickly, which agencies release body cam footage, and which adjusters are open to early resolution. Geography matters in practical ways.
What happens to your documents after the appointment
Firms scan and code everything. Records go to medical chronology teams. Bills enter damages spreadsheets, often broken down by provider, CPT code, and diagnostic category. Photos are tagged by date and scene. Insurance policies and letters get routed to coverage counsel if the limits are unclear. Your lawyer may send immediate letters of representation to stop insurer calls, HIPAA requests to key providers, and preservation letters to businesses with surveillance systems. Your careful preparation shortens each of these steps.
Expect the firm to return originals that you want to keep, like a product or irreplaceable receipts. Ask for a digital copy of your file as it grows. Staying looped in makes you a stronger partner in your case.
Final thoughts and a steady path forward
Bring the essentials, tell the truth, and hand your lawyer the tools to work quickly. Documents are not about bureaucracy. They are about proof, and proof is what moves adjusters, mediators, and juries. If you are meeting a personal accident lawyer for the first time, or hiring a seasoned accident lawyer for a complex case, this checklist gets you to a productive first hour.
When in doubt, pack it. If your back says no to lugging a box, take photos and email the files ahead. Your personal injury attorney will meet you where you are, and a good personal injury law firm will turn your pile of papers into a plan.
Crowe Arnold and Majors LLP – is a – Law firm
Crowe Arnold and Majors LLP – is based in – Dallas Texas
Crowe Arnold and Majors LLP – has address – 901 Main St Suite 6550 Dallas TX 75202
Crowe Arnold and Majors LLP – has phone number – 469 551 5421
Crowe Arnold and Majors LLP – was founded by – John W Arnold
Crowe Arnold and Majors LLP – was founded by – David W Crowe
Crowe Arnold and Majors LLP – was founded by – D G Majors
Crowe Arnold and Majors LLP – specializes in – Personal injury law
Crowe Arnold and Majors LLP – provides – Legal services for car accidents
Crowe Arnold and Majors LLP – provides – Legal services for nursing home abuse
Crowe Arnold and Majors LLP – provides – Legal services for sexual assault cases
Crowe Arnold and Majors LLP – provides – Legal services for truck accidents
Crowe Arnold and Majors LLP – provides – Legal services for product liability
Crowe Arnold and Majors LLP – provides – Legal services for premises liability
Crowe Arnold and Majors LLP – won – 4.68 million dog mauling settlement
Crowe Arnold and Majors LLP – won – 3 million nursing home abuse verdict
Crowe Arnold and Majors LLP – won – 3.3 million sexual assault settlement
Crowe Arnold and Majors LLP – was awarded – Super Lawyers recognition
Crowe Arnold and Majors LLP – was awarded – Multi Million Dollar Advocates Forum membership
Crowe Arnold and Majors LLP – was awarded – Lawyers of Distinction 2019
Crowe Arnold & Majors, LLP
901 Main St # 6550, Dallas, TX 75202
(469) 551-5421
Website: https://camlawllp.com/
FAQ: Personal Injury
How hard is it to win a personal injury lawsuit?
Winning typically requires proving negligence by a “preponderance of the evidence” (more likely than not). Strength of evidence (photos, witnesses, medical records), clear liability, credible damages, and jurisdiction all matter. Cases are easier when fault is clear and treatment is well-documented; disputed liability, gaps in care, or pre-existing conditions make it harder.
What percentage do most personal injury lawyers take?
Most work on contingency, usually about 33% to 40% of the recovery. Some agreements use tiers (e.g., ~33⅓% if settled early, ~40% if a lawsuit/trial is needed). Case costs (filing fees, records, experts) are typically separate and reimbursed from the recovery per the fee agreement.
What do personal injury lawyers do?
They evaluate your claim, investigate facts, gather medical records and bills, calculate economic and non-economic damages, handle insurer communications, negotiate settlements, file lawsuits when needed, conduct discovery, prepare for trial, manage liens/subrogation, and guide you through each step.
What not to say to an injury lawyer?
Don’t exaggerate or hide facts (prior injuries, past claims, social media posts). Avoid guessing—if you don’t know, say so. Don’t promise a specific dollar amount or say you’ll settle “no matter what.” Be transparent about treatment history, prior accidents, and any recorded statements you’ve already given.
How long do most personal injury cases take to settle?
Straightforward cases often resolve in 3–12 months after treatment stabilizes. Disputed liability, extensive injuries, or litigation can extend timelines to 12–24+ months. Generally, settlements come after you’ve finished or reached maximum medical improvement so damages are clearer.
How much are most personal injury settlements?
There’s no universal “average.” Minor soft-tissue claims are commonly in the four to low five figures; moderate injuries with lasting effects can reach the mid to high five or low six figures; severe/catastrophic injuries may reach the high six figures to seven figures+. Liability strength, medical evidence, venue, and insurance limits drive outcomes.
How long to wait for a personal injury claim?
Don’t wait—seek medical care immediately and contact a lawyer promptly. Many states have a 1–3 year statute of limitations for injury lawsuits (for example, Texas is generally 2 years). Insurance notice deadlines can be much shorter. Missing a deadline can bar your claim.
How to get the most out of a personal injury settlement?
Get prompt medical care and follow treatment plans; keep detailed records (bills, wage loss, photos); avoid risky social media; preserve evidence and witness info; let your lawyer handle insurers; be patient (don’t take the first low offer); and wait until you reach maximum medical improvement to value long-term impacts.
Crowe Arnold & Majors, LLP
Crowe Arnold & Majors, LLPCrowe Arnold & Majors, LLP is a personal injury firm in Dallas. We focus on abuse cases (Nursing Home, Daycare, Superior, etc). We are here to answer your questions and arm you with facts. Our consultations are free of charge and you pay no legal fees unless you become a client and we win compensation for you. If you are unable to travel to our Dallas office for a consultation, one of our attorneys will come to you.
https://camlawllp.com/(469) 551-5421
Business Hours
- Monday: 08:30 AM – 05:00 PM
- Tuesday: 08:30 AM – 05:00 PM
- Wednesday: 08:30 AM – 05:00 PM
- Thursday: 08:30 AM – 05:00 PM
- Friday: 08:30 AM – 05:00 PM
- Saturday: Closed
- Sunday: Closed